During this seminar we share, clarify, re-define and seek to explore the common values and actions that help us Satisfy Customers’ Needs.. Creating the Win/Win Teamwork Culture of Sustainable Service Excellence!
Your Customer Service team will learn
- How to develop a specific Inspired Customer Centric Culture.
- To identify individual Customer Service Needs.
- To Adapt Communication in line with different Personality Styles.
- To become an Interconnected & Synergistic Service Team.
- To Uphold Unique Brand Values.
- To Create Professional Trusting and Sustainable Business Relationships.
- To Set Goals to becoming the Top Customer Service Team in your chosen Industry.
- Learn to Measure and Evaluate Service Growth and Customer Delivery.
Benefits Of Attending
- A Team with Value Driven, Clear, Measurable, Focused Customer Service Objectives and Key Teamwork Deliverables.
- A Business Culture Set on Satisfying Customer Needs.
- A Purpose Aligned Customer Centric Business Environment.
- Staff with fresh Communication and People Management Tools.