Inspired Customer Service

This Dynamic Seminar explores Inspired Customer Service which is underpinned by the Principles of Mutually Respecting and Trusting people who delivering Customer Service from a positive knowledge base of Confidence, Care, Communication and Commitment.
During this seminar we share, clarify, re-define and seek to explore the common values and actions that help us Satisfy Customers’ Needs.. Creating the Win/Win Teamwork Culture of Sustainable Service Excellence!

Your Customer Service team will learn

How to develop a specific Inspired Customer Centric Culture.
To identify individual Customer Service Needs.
To Adapt Communication in line with different Personality Styles.
To become an Interconnected & Synergistic Service Team.

To Uphold Unique Brand Values.
To Create Professional Trusting and Sustainable Business Relationships.
To Set Goals to becoming the Top Customer Service Team in your chosen Industry.
Learn to Measure and Evaluate Service Growth and Customer Delivery.

In a nutshell…Inspire an Attitude of Passion, Enthusiasm and Customer Service Excellence into Business at Every Level at Every Interface and Every Day within your Organisation.

Benefits Of Attending

A Team with Value Driven, Clear, Measurable, Focused Customer Service Objectives and Key Teamwork Deliverables.
A Business Culture Set on Satisfying Customer Needs.
A Purpose Aligned Customer Centric Business Environment.
Staff with fresh Communication and People Management Tools.

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